1. Introduction
Welcome to Akhtar Saeed Online ("we," "our," or "us"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application ("App"). The App serves as a Student Learning Management System for students enrolled at Akhtar Saeed Medical and Educational Institutions.
By using the App, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access the App.
2. Institutions Covered
This Privacy Policy applies to students enrolled at the following institutions:
3. Information We Collect
3.1 Personal Information
We collect the following personal information that is provided by your educational institution:
- Full name, student ID, and roll number
- Gender, date of birth, and marital status
- CNIC/Passport number
- Contact information (mobile number, email address)
- Physical addresses (permanent, postal, and current)
- Student photograph
3.2 Family Information
We collect family-related information including:
- Parent/Guardian names and contact details
- Parent/Guardian occupation and qualifications
- Emergency contact information
3.3 Academic Information
We collect academic-related data including:
- Class details, session information, and batch number
- Admission date and merit number
- Attendance records
- Examination results and grades
- Assignment submissions and task completions
- Class schedules and timetables
3.4 Health Information
Limited health information may be collected including:
- Medical wellness status
- Current medications (if disclosed)
- Hostel accommodation status
3.5 Usage Data
We automatically collect certain information when you use the App:
- Login timestamps and session duration
- File downloads (e-books, documents)
- Assignment submission timestamps
- Notification interaction data
4. How We Use Your Information
We use the collected information for the following purposes:
- Authentication: To verify your identity and provide secure access to your academic portal
- Academic Services: To display your class schedule, attendance records, exam results, and assignments
- Communication: To send important notifications, alerts, and announcements from your institution
- Assignment Management: To enable submission and tracking of academic tasks
- Resource Access: To provide access to e-books, documents, and educational materials
- Feedback Collection: To receive and process your feedback about academic services
5. Data Storage and Security
5.1 Local Storage
The App stores limited data locally on your device:
- Session information (automatically expires after 24 hours)
- Onboarding preferences
- Downloaded files (stored in your device's designated folders)
5.2 Server Storage
Your academic data is stored on secure institutional servers managed by your respective educational institution. We do not store your login credentials locally.
5.3 Security Measures
We implement appropriate security measures to protect your information, including:
- Automatic session expiration after 24 hours of inactivity
- Secure password entry fields
- Encrypted connections for data transmission
6. Device Permissions
The App may request the following device permissions:
- Internet Access: Required for connecting to institutional servers and fetching your academic data
- Storage Access: Required for downloading and saving e-books, documents, and educational resources
- Media Library Access: Required for saving downloaded images and selecting files for assignment submissions
- Camera Access: May be required for uploading photos for assignments
7. Third-Party Services
The App uses the following third-party services:
- Expo Application Services: For app building and distribution
- Institutional Backend Servers: For academic data management (operated by your educational institution)
We do not share your personal information with third-party advertisers or marketing companies.
8. Data Sharing
Your information may be shared with:
- Your enrolled educational institution and its authorized staff
- Relevant academic departments for educational purposes
- Government authorities if required by law
We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties without your consent.
9. Data Retention
We retain your information for as long as:
- You are enrolled at the institution
- Required by applicable laws and regulations
- Necessary for legitimate educational and administrative purposes
Local session data is automatically deleted after 24 hours or when you log out.
10. Your Rights
You have the right to:
- Access your personal information stored in the App
- Request correction of inaccurate data through your institution
- Log out and clear your session data at any time
- Contact your institution regarding data-related concerns
11. Children's Privacy
The App is intended for use by enrolled students of Akhtar Saeed institutions. We do not knowingly collect information from children under the age of 13 without parental consent. If you believe we have collected information from a child under 13, please contact us immediately.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.
13. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:
Akhtar Saeed Medical & Dental College
Email: app@farooqhospitals.com
Phone: +92 330 0600 700
Address: 2-3 Main Boulevard, Asif Block, Allama Iqbal Town, Lahore